- #Ilok license manager not working mac mac os x#
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#Ilok license manager not working mac plus#
Intel Core i7-3770K Quad-Core Processor 3.5 GHz (overclocked to 4.2GHz from the BiOS)Ĭorsair Professional Series AX750 Watt Modular 80 PLUS Gold Power Supply Gigabyte Intel Z77 Dual Thunderbolt ATX Motherboard with BT4.0/Wi-Fi (GA-Z77X-UP5-TH) I know this post is long but I wanted to provide all info. Ilok license manager installation error plus#
#Ilok license manager not working mac mac os x#
OS: Mac OS X 10.8.4 (latest version of Mountain Lion) SanDisk Extreme SSD 240 GB (this is my main drive with the OS)Īnd of course fans and coolant jelly and all that jazz to keep things running smoothly. Ilok license manager installation error mac os x# Symptom: iLok Sharing Error occurs at boot, sometimes causing freezing and requiring me to restart. If I wait to plug in the iLok until after boot then it will also occur.
#Ilok license manager not working mac pro#
This error causes Pro Tools 10 to not open (bounces in dock and either freezes forever or may eventually reach an authorization error followed by a please insert iLok error). It also in the past caused wonkiness with the ILM (iLok License Manager) where it would either not open, or open but never sign in, or say I need to reinstall it, or all kinds of crap. But it seems to be mostly working now.Īn iLok cannot be shared across multiple operating systems or computers. Disconnect and reconnect your iLok when switching to another OS/Computer."ġ. It is not a hardware issue with the iLok. the iLok works fine on my Macbook Pro and as well other friend's iLok's work on my Macbook Pro but not on my Hackintosh.Ģ. I have 5 or 6 other USB devices plugged into the computer that all work correctly and I have tried the iLok in every port it still exhibits the same symptoms. The system report sees the iLok as being plugged in and the blue light is on but Pro Tools is not seeing it.ģ. Ilok license manager installation error pro# Ilok license manager installation error plus#.Ilok license manager installation error pro#.Ilok license manager installation error mac os x#.I did not pull any strings, I used the system as a normal user, and I had a response with 7 minutes of them opening the support line for the day. Thank you to the iLok support team for a very speedy response. When I restarted the computer and restarted iLok License Manager, all was well, I could access my iLok account and my iLok and continue to transfer the other 2 licenses from my account to my iLok. I followed the instructions and ran the script following the instructions each step of the way. The client database on Macintosh will be reset after completing this step. The script should be deleted once this issue has been resolved. Using it to try to resolve another issue may cause undesirable results with your licenses and the iLok License Manager application. IMPORTANT: This script should only be used for this incident.
#Ilok license manager not working mac download#
I received a response at 5:07pm UK time - 9:07 am PDT, so 7 minutes after they had started work with an answer, saying…ġ) Download the following file from us: (A Dropbox link was provided for me to download the file) I sent the email at 3:31 pm UK time, which was 7:31am PDT, having noted that iLok support was open from 9am to 5pm PDT. I also provided them with the version of the macOS I was running. Can you help, please? The light on the iLok is lit. ServerUnexpectedException: Caught an exception from a DB query." I have uninstalled and reinstalled ILM, tried different USB sockets on my computer but to no avail. ServerUnexpectedException: Database commit failed." or "An Error Occurred During This Operation. "An Error Occurred During This Operation. When I run ILM and try and sign in I get one of these error messages.
Having searched Google without success, I reached out to iLok support having also worked through their FAQs with finding an answer.
#Ilok license manager not working mac software#
One piece of good news is my software including Pro Tools could still see the licenses on my iLok, I just could not manage any of my licenses. I tried restarting the computer, reinstalling iLok License Manage, but to no avail. ServerUnexpectedException: Database commit failed. I then quit the iLok License Manager app and restarted and when I tried to sign in, I got this error message…Īn Error Occured During This Operation.
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